Privacy policy
Effective Date: 01-05-2025
At Bargedesk, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data when you use our platform and services.
Table of Contents
1. What Information Do We Collect?
2. How Do We Process Your Information?
3. What Legal Bases Do We Rely On?
4. When and With Whom Do We Share Your Information?
5. How Long Do We Keep Your Information?
6. How Do We Keep Your Information Safe?
7. Do We Collect Information From Minors?
8. What Are Your Privacy Rights?
9. Controls for Do-Not-Track Features
10. Do We Make Updates to This Notice?
11. How Can You Contact Us About This Notice?
12. How Can You Review, Update, or Delete Your Data?
1. What Information Do We Collect?
Personal Information You Provide to Us
We collect personal information that you voluntarily provide when you register on the platform, contact us, or use our services. This may include:
• Name
• Email address
• Phone number
• Job title
• Mailing address
• Username and password
• Contact preferences
We do not intentionally collect sensitive personal data.
Information Collected Automatically
We may automatically collect technical data when you use the platform, such as:
• IP address
• Browser type and settings
• Device information
• Usage data (e.g., pages visited, features used, time stamps)
• Location data (based on IP or device settings)
This information is used only in aggregate or anonymized form to ensure performance and security.
Disclaimer on Operational Data
We do not process operational or vessel-level data (such as AIS tracking data) in a manner that can be linked to any individual person or crew member. Such data is handled solely at the vessel or system level and does not constitute personal data under applicable privacy law.
2. How Do We Process Your Information?
We process your personal and technical data for the following purposes:
• To provide and operate our services
• To manage user accounts and authenticate access
• To respond to inquiries and provide support
• To ensure platform security, monitor usage, and detect abuse
• To improve our platform through analytics and feedback
• To comply with legal obligations
3. What Legal Bases Do We Rely On?
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases:
• Performance of a contract: To provide you with access to the platform and services.
• Consent: For optional communications or features, where explicitly given.
• Legal obligations: For compliance with applicable laws and regulations.
• Legitimate interest: To improve services and ensure platform integrity.
You may withdraw your consent at any time by contacting us (see Section 11).
4. When and With Whom Do We Share Your Information?
We do not sell your personal information.
We may share information with:
• Trusted service providers (e.g., hosting, analytics, communications platforms)
• Legal authorities when required to comply with the law
• A successor entity in the event of a merger, acquisition, or business transfer
We do not share or associate personal data with operational data such as AIS signals.
5. How Long Do We Keep Your Information?
We retain your personal data for as long as necessary to fulfill the purposes outlined in this notice or as required by law.
• Account-related data: retained while your account remains active
• Complaint or support-related data: retained for a minimum of five (5) years
Once data is no longer needed, we will securely delete or anonymize it.
6. How Do We Keep Your Information Safe?
We implement appropriate technical and organizational safeguards to protect your data, including:
• Encrypted data transmission (TLS/HTTPS)
• Access and identity controls
• Internal data governance policies
No system is entirely immune to cyber risks. Data transmission remains at your own risk, and you should only use the platform in a secure environment.
7. Do We Collect Information From Minors?
We do not knowingly collect data from or market to individuals under the age of 18. If we become aware that personal data has been collected from a minor without verifiable parental consent, we will delete such data promptly. Please notify us if you believe this has occurred.
8. What Are Your Privacy Rights?
If you are located in the EEA, UK, or Switzerland, you may:
• Request access to your personal data
• Request correction or deletion
• Object to or restrict data processing
• Request data portability (where applicable)
• Withdraw consent for any processing based on consent
You may exercise your rights by contacting us using the details in Section 11. If you are dissatisfied with how we handle your request, you may contact your national data protection authority.
9. Controls for Do-Not-Track Features
Our platform currently does not respond to browser-based "Do Not Track" (DNT) signals, as no industry standard has been finalized. If such a standard emerges, we will adopt it and update this notice accordingly.
10. Do We Make Updates to This Notice?
Yes. We may update this Privacy Notice from time to time to reflect legal requirements or changes in our services.
When we make significant changes, we may notify you directly. The latest version will always be published on our website, with the revision date noted at the top.
11. How Can You Contact Us About This Notice?
If you have questions or concerns about this notice or your personal data, you may contact us at:
Email: contact@bargedesk.com
Post: Bargedesk, Oosterhoutseweg 89 A, 4816 KC, Breda, The Netherlands
12. How Can You Review, Update, or Delete Your Data?
To review or update your account information, or request deletion of your personal data, please log in to your account at www.centralbarge.com or contact us directly.
Upon receiving a valid request, we will process it in accordance with applicable data protection laws and will confirm when your data has been updated or erased.